“Doing the right thing” is the guiding principle of our work. We only work in a financially transparent “open-book” manner. As a result our clients always see the exact cost of a service. Our fees are always separate because we do not engage in mark-ups or hidden commissions. This means that you can always be confident that we are only working for you.
Any commissions that are from time to time offered by suppliers will be used to offset the fees we charge for our work.
Brightelm pays its team members in excess of the National Living Wage. All team members within the business are also enrolled in a “share of profit” bonus scheme, so we’re all aligned with the same common goal of doing a great job for our clients.
All our team members take a minimum of 35 hours of continued professional education per annum in order to stay up to date with movements in our industry.
We promote an inclusive working environment because we believe that inclusivity leads to diversity, which in turn leads to a happier more settled team.
We also promote wellbeing throughout the organisation and support EventWell, the event industry’s social enterprise for wellbeing.
Compliance is a necessary part of modern business across the financial, pharmaceutical and also the medical devices industries. Our team are fully trained on international pharmaceutical compliance to recognised standards by Compliant Venues Ltd, and are fully versed in the ABPI, EphMrA and MedTech Europe codes of conduct.
One of the reasons you use us is that we maintain excellent relationships with our suppliers. We only engage with suppliers who themselves run their business in an ethical fashion. They pay the National Living Wage (or equivalent if overseas) and have sustainability ingrained within their culture.
When sourcing suppliers our aim is to provide you with three appropriate quotes for each requirement along with our recommendations. These are based on our experience of working with our suppliers together with the value proposition of their product or service.
“"Huge thanks for the support, guidance and wealth of knowledge in assisting us to place business into the wider UK. Could not have secured this win without you, and very much looking forward to identifying how we can continue to work together. You showed us commitment, fantastic comms, and delivered exactly what was briefed, which is hugely refreshing and sincerely respected. Here's to the next project Team Brightelm!"”
Head of Events, University, November 2019. *****(Google)
“"We worked with Brightelm on a recent virtual event, and Rob did a fantastic job of coaching the speakers, who were unfamiliar with the digital format, and really put them at ease. Tara also did a great job running the tech side of things. Thanks team!"”
Company Owner, July 2020. *****(Google)
“"The support received during the preparation and celebration of the Annual Workshop was both effective and enriching. The staff who ran in the meeting were very competent and, in particular, the manager was able to listen, adapt to our particular needs and propose new ideas. The commitment shown by the company went far beyond what was expected, and the event improved with their contributions. In particular, we have received positive feedback on the sessions devoted to meeting the speakers after their talks. These “Meet the speakers” sessions will probably be kept in all our future events!"”
Project Manager, Academic Research Group, September 2020. *****(Google)
“"I used Brightelm to organise a virtual conference of 150 participants and the service was excellent. The event was a great success. The communication and the professionalism of the company was great. I highly recommend this company to organise your future events!"”
Co-Chair, Academic Research Group, January 2021. *****(Google)